Terms of Service

Last Updated: March 27, 2025

Please read these Terms of Service ("Terms") carefully before using the Experients website and services. These Terms constitute a legally binding agreement between you and Experients regarding your use of our website and services.

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website. Your continued use of our website and services after such modifications constitutes your acceptance of the updated Terms.

3. Use of Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our website or services in any way that violates any applicable laws or regulations
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our website or services
  • Attempt to gain unauthorized access to any portion of our website or services
  • Use our website or services to transmit any harmful code or malware
  • Impersonate or attempt to impersonate Experients, an Experients employee, or another user

4. Intellectual Property

Our website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by Experients, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

5. User Content

You retain ownership of any content you submit to our website ("User Content"). By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with our website and services.

You represent and warrant that:

  • You own or have the necessary rights to the User Content
  • The User Content does not infringe upon any third party's intellectual property rights
  • The User Content does not violate any applicable laws or regulations

6. Service Descriptions and Pricing

We strive to provide accurate descriptions of our services. However, we do not warrant that service descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

All pricing information displayed on our website is subject to change without notice. We reserve the right to modify or discontinue any service without notice at any time.

7. Payment Terms

For services that require payment, you agree to provide accurate and complete payment information. You authorize us to charge your designated payment method for all services you purchase.

All payments are non-refundable unless otherwise specified in a separate agreement or required by law.

8. Limitation of Liability

To the maximum extent permitted by law, Experients and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use our website or services
  • Any conduct or content of any third party on our website
  • Any content obtained from our website
  • Unauthorized access, use, or alteration of your transmissions or content

9. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Experients disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Indemnification

You agree to indemnify, defend, and hold harmless Experients and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our website or services.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law principles.

12. Dispute Resolution

Any dispute arising out of or relating to these Terms or our website or services shall be resolved through good faith negotiations. If such negotiations fail, the dispute shall be submitted to binding arbitration in accordance with the rules of the Indonesian National Board of Arbitration (BANI).

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions of the Terms will continue in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Experients regarding your use of our website and services, superseding any prior agreements between you and Experients.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]